FAQs
How can we help?
Here are a selection of the key questions we are often asked
Below, you will find a range of questions related to our products and our service. If you have a question, please take a look through as the chances are we will have answered it for you. If not, please use the form at the bottom of the page to submit your question and we will come back to you.
We are experts in bulk liquid handling, top & bottom tanker loading, safe tanker access & fall prevention systems. Also known as Industrial Flow Control Ltd., we are the market leading suppliers of bottom loading skids for UK oil distributors and have hundreds of systems installed in depots throughout the UK & Ireland since 1987. We offer project management and installation on all of our equipment, therefore we generally quote clients for each individual enquiry. Prices for all of our equipment are available from our sales team.
Yes. Our company is certified to ISO 9001.2015
No. We will not share your personal information with other companies. Please see our Privacy Policy for full details.
Yes, IFC Inflow is registered as Industrial Flow Control Ltd in England as a private company under the Companies Act 1985. Our company number is 2111157, and our registered address is: 2 Chawley Park, Cumnor Hill, Oxford, England, OX2 9GG
We offer custom project management and installation on all of its equipment, therefore we generally quote clients for each individual enquiry. Prices for all of our equipment are available from our sales team sales@ifcinflow.com
Yes. Simply fill in the enquiry form from the contact us page. Alternatively you can contact us directly by telephone on +44 (0)1268 596 900 or email us at sales@inflow.com
Yes. You can place an order by telephone on 01268 596 900 Monday-Thursday 8.30am-5.30pm, & Friday 08:30-17:00. By fax on 01268 728 435, or by email at sales@inflow.com
Yes. All you need to do is fill in the enquiry form on the contact us page, with all your details. We will then contact you to discuss your requirements. Please note that credit accounts are offered after payment for your first order has cleared.
We accept payment by cheque or a secure bank transfer such as BACS.
Discounts may be available for large quantities. For further details please email sales@inflow.com with your details, the equipment & quantity you require. We will provide you with a specific quotation.
All prices quoted exclude VAT. VAT will be added to all orders dispatched to UK destinations. VAT No. GB452 0326 85. VAT will not be added to export orders provided we are able to obtain satisfactory evidence of export as required by HM Customs & Revenue.
Goods are shipped by via a courier or haulage company. For courier deliveries please refer to our catalogue. Larger orders are quoted on an individual basis.
We can only accept product returns as a result of incorrect ordering & only at our discretion. Products must not be returned to us without prior notification & must be unused, in good condition and in the original primary packing, which must also be in good condition and suitable for resale. All returns will be subject to a handling charge of 20%. We must be notified within 7 days of receipt. Under no circumstances can we accept returns of non-catalogue items.
All our products are rigorously checked to ensure they perform as claimed. In the unlikely event that an IFC product fails to perform satisfactorily then please contact us immediately, so we can investigate the problem & take any action deemed necessary.
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